Sam was a fantastic help when it came to sorting out my visa. He explained to Luke and I what our options were and once we decided what route to take Sam had all the paperwork ready for us to go through. He explained the process of the visa we were going through, and that it could take anywhere from 3 to 6 months. So you can imagine how happy we were when the visa was granted in just less than one month.

Sam's communication was fantastic, he was always available to speak to and when writing to him via email he would always reply swiftly. When we felt we needed to see him to discuss the very last parts of all the paperwork Sam easily arranged for us to see him the very same day.

Sam managed to make the process much easier and a whole lot less stressful and without a doubt, we shall be using him for the next stage we need to go through. I have and will continue to recommend Sam to anyone who is looking for help with their visa, he certainly knows what he is doing!!!!

Thanks Sam and we will see you soon for the next stage!!!

I met Sam when he visited Dubai to give a presentation on Australian Migration at the Ramada Hotel. He helped me find a job in Australia and I came to Australia on a 457 work visa. When I was eligible to apply for Permanent Residence I wanted to ensure that I got my visa as quickly as possible and without all the headaches so I appointed Sam for the whole visa process. I am now an Australian permanent resident and will be eligible for citizenship in no time, my children are happy here and I have a great job and plan to purchase a new home soon.

When I came with my daughter ( at the time 8 years old) to Australia to marry Peter I thought everything would go well and easy like my prospective marriage visa and that there wouldn't be any problem to do it all by myself...well, that was not the case. After I applied for my permanent residency visa things turned out to get really difficult and when the Department of Immigration called to tell me that my visa was about to be declined I was devastated. I had to find legal advice and help straight away or go back to Germany and leave my husband behind.

I started searching for Immigration lawyers and agents and I have seen a lot of them, but none of them made me feel confident that they could do something for me... on my search I came across Visa & Immigration Services Australia...Sam.
When I called he was on holidays and I left a message for him to call me back, being already concerned that until he comes back from his holidays it could be too late for me...but he called back the same day and even being on holidays met me on Sunday morning ..the day after my call...I was really impressed!

After I met Sam and explained him my case, he told me what to do and all the options I had, he did not put any pressure on me to decide, but for me it was clear that I would go with him, which was the best choice I could possibly make. Although I was very concerned before I met Sam, he managed to calm me down and I felt much better after our conversation, I gave him all my documents and he started working straight away.
I realise that I was a difficult client at times, but Sam never lost his patients, he was always professional, competent, respectful and gentle, reassuring me that he would do the best he could to resolve all the issues I had.

Well, we got our visas a few weeks ago... after a long struggle which could have been avoided if I gave it in Sam's hands from the start...
The advice I can give to everyone...go to see Sam, don't do it by yourself, even if it looks easy, it never is...he is the professional, he knows what to do, it takes a lot of pressure away and makes life easier while you are waiting for your visa.

Thank You Sam!!!!