VISA & IMMIGRATION SERVICES AUSTRALIA
Privacy Policy
Visa & Immigration Services Australia is bound by and supports the National
Private Principles in the Privacy Act 1998
and is committed to protecting the privacy
of your personal information. The Privacy
Policy explains how Visa & Immigration
Services Australia manages your personal
information that we collect, use and
disclose and how to contact us if you have
any further queries about our management of
your personal information.
Collection
We collect personal information in a number
of ways, including:
· directly from you;
· from third parties such as our related
companies or from your representatives;
· from publicly available sources of
information;
· from our own records;
· lawful means and not in an unreasonable
intrusive manner; and
· when legally required to do so.
Any personal information you provide to
Ledger Commercial & Property Lawyers will be
used for those purposes, which the
information was gathered for as stated and
related purposes, which can be reasonably
expected. When you provide Visa &
Immigration Services Australia with any
personal information, such as your name (or
alias), e -mail address, mailing address, or
telephone number, we may use the provided
information to also alert you to our’
related information. Visa & Immigration
Services Australia does not offer, or allow
the selling of, any user-provided
information to third parties, unless you
provide your consent to us. We ensure that
your personal information will not be
disclosed to other State institutions and
authorities except if required by law or
other regulation.
Disclosure
Visa & Immigration Services Australia uses your personal information for the
purpose for which it was originally
collected and in accordance with our
contractual and/or statutory obligations.
We may disclose or receive personal
information or documents about you to/from:
· credit providers or credit reporting
agencies for the purposes permitted
under the Privacy Act;
· law enforcement agencies to assist in
the prevention of criminal activities;
· our consultants and agents, or any
company within our group for purposes
that are related to providing you with a
legal service, which would be reasonably
expected.
Personal information may also be used to
complete internal business functions, such
as auditing, management reporting, research,
product development and planning.
Data quality and security
Prior to the use and disclosure of personal
information, we will take reasonable steps
to make sure that the personal information
it holds is accurate, complete and
up-to-date.
You should advise us immediately when you
become aware that any information we hold
about you is incorrect or out of date. Visa
& Immigration Services Australia will amend
its records as soon as practical after it is
advised subject to the validity of the
request being confirmed.
Personal information will be managed
confidentially and securely and destroyed
appropriately when no longer required. Visa
& Immigration Services Australia uses
reasonable administrative, technical,
personnel, and physical measures to: -
· safeguard personal information against
loss, theft, unauthorized use,
disclosure, or modification;
· and ensure the integrity of the
personal information.
Openness
Visa & Immigration Services Australia has a clear expressed policy on its
management of personal information and this
policy will continue to be readily
available. We will take reasonable steps to
let individuals know, generally, what sort
of personal information it holds, for what
purposes, and how it collects, uses, and
discloses that information.
Identifiers
Visa & Immigration Services Australia will not adopt as its own identifier an
identifier that has been assigned by a
government agency (or by an agent of, or
contractor to, a government agency acting in
its capacity as agent or contractor). We
will not use or disclose an identifier
assigned to an individual by a government
agency except where clause 2 applies.
Anonymity
Whenever it is lawful and practicable,
individuals will have the option of not
identifying themselves when dealing with
Visa & Immigration Services Australia
Transfer of personal information outside
Australia
If Visa & Immigration Services Australia
transfers your personal information outside
Australia, we will comply with requirements
of the Privacy Act that relate to
trans border data flows. Visa & Immigration
Services Australia will ensure where
practical that contractors, affiliated
companies and related companies that need to
see personal information are compliant with
the Privacy Act or a legislative regime
which is at least as rigorous as the Privacy
Act. However, we will assure that all
organisations within Australia with which it
deals will be complying with the law. You
can contact these third parties directly to
obtain access to the personal information
they hold about you.
Sensitive Information
Some personal information, which we collect,
is 'sensitive information'. Sensitive
information includes: a person's racial or
ethnic origin, membership of political
bodies, religion, membership of a trade
union or professional or trade association,
sexual preferences, criminal record and
health. We may use and disclose Sensitive
Information only for the purpose for which
it was provided or a directly related
secondary purpose or as allowed by law
unless you have agreed otherwise.
Access & correction of your personal
information
You have the right to access the personal
information we hold about you. We will
generally not charge you with a fee for
access to your personal information, unless
requests are considered unnecessarily
numerous, extensive or otherwise vexatious.
Also if you wish to have a copy of the
personal information, charges that cover the
administrative costs of providing the
information to you might apply.
If for any reason we refuse to give you
access to your personal information, we will
provide you with the reasons for our
decision. The circumstances in which access
to personal information may be limited or
denied include where giving you access:
· would pose a serious threat to life or
health of any individual or pose an
unreasonable impact on
· the privacy of an individual;
· would prejudice any negotiations or
legal proceedings between you and us;
· would prejudice the detection and
investigation of unlawful activity; or
· would prejudice enforcement of laws.
Security of your information online
Visa & Immigration Services Australia cannot guarantee the security of information
transmitted to us via the Internet, although
we use our best endeavours to do so. We will
not be liable in any way in relation to any
breach of security during Internet
transmissions of personal information,
including any unintended loss, misuse or
disclosure of that information. You should
be aware that there are inherent risks in
transmitting information across the
Internet.
As is common with most internet sites, when
you visit this site, a record of your visit
is logged by our server.
The following information is recorded for
statistical purposes and is used by Visa &
Immigration Services Australia to help
improve the site. The following information
is supplied by your browser:
· the user's IP address
· the user's operating system (for
example Windows, Mac etc)
· the user's top level domain name (for
example .com, .gov, .au, .uk etc)
· the date and time of the visit to the
site
· the pages accessed and the documents
downloaded
· the previous site visited
· the type of browser used.
Use of cookies
Our website does not use cookies. We do not
send any information that is stored on, or
accesses information contained within your
computer hard drive.
Access to the site by minors
This site is rated as being suitable for use
by all ages. However, we recommend that the
site be used by minors when accompanied by a
parent or guardian.
Complaints Handling
If you have any questions or feedback about
privacy, or wish to make a complaint about
the way in which we
have handled your personal information, you
may contact us as set out below:
Email: privacy@allmigration.com
Phone: 61 7 5591 9577
Address: Privacy Officer
Visa & Immigration Services Australia
PO Box 336
Robina DC
QLD 4226
Visa & Immigration Services Australia
may, from time to time, review and update this Privacy Policy to
take into account of new laws and technology and changes to our
operations, so you may like to check it each time when you visit
our site, or at our office at Level 15 Corporate Centre One,
Bundall Queensland 4217.
This policy is current as from 14 October 2008
